Frequently Asked Questions

The goal is to reimagine your culture, how it supports your team and keeps your company strong.

•  Together we can host an interactive conversation about loss and grief with your team.  We'll create a baseline of information about how to rethink how we can bring grief out of the darkness and shine a light on it together.

• Consider lots of concrete options for building your own unique culture and plan.

• Create co-worker and manager support programs.

• Design return to work plans.

• We have certifications for your HR professionals/ People & Culture team, and we have programs for peer support specialists we call "good grief-ers"

What are some good conversation starters to allow/encourage stories about a loss?

Invite the grieving person to place a photo on their desk ( or on the company intranet if remote working) and recognize the importance of it.  Ask about it, some conversation starters follow this section and are included in grief training.  Provide gentle evidence they don’t have to hide grief.

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Here are some conversation starter questions to check in with:

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• When you're ready I'd love to hear a story about your Mom.

• What’s coming up for you these days around your loss?

• What is a favorite memory you have of them?

• What’s something you miss (or not miss) about them? 

• Is there anything you wish people would ask (or not ask)?

• What’s something helpful someone did for you after the passing?

• What’s a memory that made you smile in the last few days?

What training do you have?

Founder at the UPLevel Group of Companies, Tracey leads management teams that serve a highly diverse group of industries internationally. Tracey studied at the Queens School of Business after her initial degree in Social Work with focus in Human Resources.  Recent post graduate studies in Grief Counselling, End of Life Doula Certification, Thanatology, Group Work, Gerontology and End of Life Issues in Pediatrics.

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Tracey completed a second certification with thought leader Suzanne O'Brian RN in 2020 and is a member of the Open Center in NY - attending the Art of Dying Institute and ongoing courses in End of Life and Death Education.

Tracey volunteers at the Local Hospice and sits on the Advisory Committee for the Hospital.  She is also a Licensed Mediator and a Reiki Practitioner.

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Since 2008 Tracey has trained closely with Tony Robbins, selected as a Senior Leader she support his events internationally with a focus on healing, mindset and empowerment.